HORIZON BUSINESS HUBBook Diagnostic
The Guarantee · Three Layers · Plain Language

We build your business in 14 days or we work free until we do.

If you do your part and do not get your first inbound lead within 60 days, we keep working at no charge until you do. And everything we build is yours forever. Three guarantees stacked. Each one written in plain language with the real conditions stated up front. No hidden clauses.

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Layer 1

The 14-Day Build Guarantee. Unconditional.

The promise.

If your business infrastructure is not live by day 14 of your engagement, every day after that we work free until it is. Live means your LLC is confirmed, your website is live at your domain and indexed by Google, your Google Business Profile is claimed and verified, your business phone is forwarding to your cell, and your branded email is sending and receiving.

When the clock starts.

The 14-day clock starts the day your intake form is complete, not the day you pay. If you delay intake, the start date moves with you. The guarantee covers our delivery time. We will tell you on day one exactly what we need from you.

When the clock pauses.

Only if we are waiting on you for required information (a decision on business name, a brand direction approval, the operating agreement signature, the website preview review). If we email you asking for something and you do not respond for three days, those three days do not count against our 14.

This is not a refund guarantee. It is a service guarantee. We commit to the outcome, not the money. You wanted a live business, not your money back.

Layer 2

The 60-Day Lead Guarantee. Conditional.

If you complete your onboarding checklist inside 30 days and you do not receive your first inbound lead through your new system within 60 days of launch, we extend your monthly service at no charge until you do.

Conditions you must meet

Meet those conditions and the 60-day clock activates the day your business goes live. If 60 days passes with no inbound lead, monthly stays free until you get one.

Layer 3

Yours Forever. Even if you leave us.

The setup fee is non-refundable.

We say this directly because we will not pretend it is something else. Once we file your LLC, register your EIN, set up your domain, and build your website, those things cannot be un-built. You paid for the work. The work is done.

But everything we build is yours.

Forever. Even if you cancel month 2. Even if you cancel year 3. The LLC is in your name. The domain is registered to you. The website files export to you. The operating agreement is in your name. Your contacts list exports to a CSV.

If you leave, we transfer everything inside 5 business days.

No hostage tactics. No surprises. The domain transfer auth code, the website code, the contacts CSV, the operating agreement PDF, all delivered. The monthly stops. The infrastructure we hosted goes down because the monthly was paying for it, but the files and the records and the legal entity are yours.

The Stack

In One Paragraph.

We build your entire business in 14 days or we work free until we do. If you do your part and do not get your first inbound lead within 60 days, we keep working at no charge until you do. And everything we build is yours forever. The LLC, the website, the email, all of it. No one can take that from you.

The Honest Part

When the guarantee does not apply.

We are telling you these up front because we hate when companies bury the exclusions.

Questions

Common questions about the guarantee.

Is this a refund guarantee?+
No. It is a service guarantee. We commit to the outcome. If we miss the 14-day deadline, every day past 14 we keep working at no additional charge until everything is delivered. You wanted a live business, not a refund.
What happens if I never complete the intake form?+
The 14-day clock does not start until your intake is complete. If you delay intake, the start date moves. The guarantee covers our delivery time, not your response time. We will tell you exactly what we need on day one.
What counts as a qualified lead for the 60-day lead guarantee?+
A real person who contacts you through your new system asking about your service. That can be a form submission, a phone call to your business number, a booking on your calendar, or a message through your Google Business Profile. Spam does not count. Sales calls from vendors do not count. Real inbound prospects count.
What if I want to cancel my monthly?+
Starter and Pro are month-to-month after day 14. Cancel any time. Launch + Ops has a 6-month minimum, then month-to-month. Cancellation does not cost you anything we built. The LLC, the domain, the website files, the contacts, the operating agreement, all yours forever.
Why is the build work non-refundable?+
Because the build work is already done by the time you would want a refund. The LLC is filed. The EIN is issued. The domain is registered. The website is live. None of those can be returned. Instead of refunding labor we cannot get back, we give you the work to keep, forever, even if you cancel.

What happens after you book.

01

Book a 30-minute call

Pick a slot that works. Zoom or in-person at our Elizabethtown or Radcliff shop. No prep needed.

02

We diagnose the leak

Five questions about your business. We identify the single biggest revenue leak and quantify it in dollars per month.

03

Written guarantee in your hand

If we are a fit, you leave with the exact tier, the exact price, the exact timeline, and the exact first result we guarantee. If not a fit, we tell you on the call.

Or call us directly: 270-900-5554

Bring every question about the guarantee to the call.

We answer them in plain language and put the answers in writing before you pay anything. If the guarantee is not strong enough, tell us. If a condition feels unfair, tell us.

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